Conflict resolution in Virtual worlds: General characteristics and the 2009 Dutch convictions on virtual theft
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Conflicts are inherent to any society and do also occur in virtual worlds. As with normal conflicts, you can just leave them, or you could even leave the specific virtual world. However, when there is money involved, or participants have other than monetary interests, they may want to resolve their conflicts. Basically, there are three options. Players can try to resolve their conflicts themselves, they can ask the producer of the world to intervene, or they can ask governments for help. In my presentation, I will discuss the different norm levels applicable in virtual worlds (between players, from the producer, from the government), and illustrate the working of the different levels by elaborating upon several legal cases.